Effective Date: June 12, 2025
At woplanel.com, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 30-day return and refund policy with free return shipping.
Return Eligibility
- Returns must be requested within 30 days of the delivery date.
- Items must be unused, in their original condition, and in the original packaging.
- A valid proof of purchase (such as your order number or confirmation email) is required.
Free Return Shipping
IWe provide free return shipping on all eligible returns—no matter the reason. Once your return is approved, we will send you a prepaid return shipping label via email.
How to Start a Return
To initiate a return, please contact us at service@frovely.com with your:
- Order number
- Reason for return
- Photos (if the item is damaged or defective)
Our customer support team will guide you through the next steps.
Refunds
- After we receive and inspect the returned item(s), we will notify you of the refund status.
- Approved refunds will be issued to your original payment method within 5–10 business days.